Safety Issue — Do not use this appliance. Call immediately.(631) 350-4333
Issue-Specific Repair
Sub-Zero Washer Spider Arm / Drum Support Broken in Bay Shore & Islip, NY
Is your Sub-Zero Washer spider arm / drum support broken? Local Bay Shore & Islip technicians fix it fast — call (631) 350-4333.
NY Licensed & InsuredSame-day available90-day parts warrantyAll Long Island home types served
$150–$400
Typical cost
1–2 hours
Repair time
90-Day
Warranty
Mon–Sat 7am–8pm · Sun 9am–5pm
Schedule Your Repair
1st Appointment
$15 OFF
off repair cost
Return Customer
$20 OFF
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Veteran & Military
$20 OFF
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Senior (65+)
$20 OFF
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(631) 350-433350,000+
Repairs Done
90-Day
Parts Warranty
Same Day
Availability
Brands We Service
Certified LI Repair Experts
Built for Long Island — Homes, Condos & More
ProFix Appliance Repair Long Island specializes in local Sub-Zero Washer repair in Bay Shore & Islip, NY. The rear support arm (spider) that holds the drum shaft has cracked or broken, causing drum wobble or contact with the tub. Our neighborhood technicians carry the parts needed to fix it in a single visit and serve zip codes 11706, 11730, 11739, 11751, 11752.
Colonial & Ranch
Long Island's most common homes — we service full-size appliances in Nassau & Suffolk Counties.
Condo / Townhouse
HOA-approved. Insurance certificates & board documentation on request.
Same-Day Service
Call before noon for today's slot across all Long Island zip codes.
All Major Brands
Samsung, LG, Sub-Zero, Miele, Viking & 40+ more.
Upfront Pricing
Flat-rate quotes before work starts — no surprise charges.
90-Day Warranty
Parts & labor guaranteed. We return at no charge if needed.
NY Licensed & Insured
State-licensed, fully bonded & insured
HOA & Board Ready
Insurance certificates on request
Flexible Scheduling
Mon–Sat 7am–8pm · Sun 9am–5pm
Upfront Fixed Pricing
No hidden fees — price locked before we start
How It Works
01
Book Online or Call
Schedule in 2 min or call (631) 350-4333
02
Tech Arrives
Usually same day in a 2-hr window
03
Diagnose & Quote
Upfront price — no work without approval
04
Fix & Test
Repair done, tested before we leave
Related Services
Not Spinning
Not Draining
Making Loud Noise
Won't Start
Leaking Water
Not Filling with Water
Door Won't Lock
Vibrating Excessively
Error Codes Displayed
Not Agitating
Clothes Not Getting Clean
Washer Smells Bad
Mold in Drum or Gasket
Musty Odor Transferring to Clothes
Door Gasket Mold
Not Rinsing Properly
Too Much Suds / Oversudsing
Detergent Not Dispensing
Fabric Softener Not Dispensing
Bleach Dispenser Clogged
Spin Cycle Stopping Early
Not Completing Full Cycle
Cycle Taking Too Long
Pausing Mid-Cycle
Filling Too Slowly
Overfilling with Water
Standing Water After Cycle
Not Draining Completely
Grinding Noise During Wash
Banging Noise During Spin
Squealing Noise
Clicking Noise During Cycle
Burning Smell from Washer
Door Won't Open After Cycle
Door Glass Cracked or Broken
Door Seal / Gasket Torn or Damaged
Leaking from Bottom
Leaking from Door
Leaking from Back of Washer
Leaking from Detergent Drawer
Drum Not Turning
Agitator Not Working
Agitator Dogs / Cogs Worn Out
Drum Bearing Making Noise
Drive Belt Broken
Motor Failure
Drain Pump Failure
Water Inlet Valve Failure
Lid Switch / Lock Failure
Control Board Failure
Water Temperature Wrong
Washing Cold Only / No Hot Water
Clothes Getting Damaged in Washer
Tearing or Ripping Clothes
Clothes Coming Out Tangled
Soap Residue on Clothes
Fabric Softener Spots on Clothes
Rust Stains on Clothes
Washer Won't Turn On
Display / Control Panel Not Working
Buttons Not Responding
Pausing Randomly During Cycle
Tripping Circuit Breaker
Shaking the Floor During Spin
Washer Moving Across Floor During Spin
Not Balancing Load During Spin
UE / Unbalance Error (LG)
OE / Drain Error (LG)
LE / Motor Error (LG)
DE / Door Error (LG)
5E / SE Drain Error (Samsung)
F21 Drain Error (Whirlpool)
F5 / dL Lid Lock Error (Whirlpool / GE)
Drum Bearing Replacement Needed
Shock Absorbers Worn Out
Pump Filter Clogged
Available Now · Nassau & Suffolk County
Ready to schedule your repair?
ProFix Appliance Repair Long Island — trusted by thousands of Long Island homeowners. Same-day slots available.
Why Is Your Sub-Zero Washer Spider Arm / Drum Support Broken?
The rear support arm (spider) that holds the drum shaft has cracked or broken, causing drum wobble or contact with the tub.
Common Causes
- 1Electrolytic corrosion from aluminum spider reacting with detergent
- 2Heavy load stress fracturing the casting
- 3Bearing failure putting lateral load on spider
- 4Manufacturing defect
- 5Age-related metal fatigue
How We Fix It
Our technician will assess spider damage. This is typically a major repair — we'll provide honest repair vs. replace guidance.
- Diagnostic included when we do the repair
- Genuine Sub-Zero OEM parts
- Avg repair time: 1–2 hours
Typical repair cost: $150–$400
Average repair time: 1–2 hours · 90-day parts & 30-day labor warranty included
Other Sub-Zero Washer Issues in Bay Shore & Islip
Not SpinningNot DrainingMaking Loud NoiseWon't StartLeaking WaterNot Filling with WaterDoor Won't LockVibrating ExcessivelyError Codes DisplayedNot AgitatingClothes Not Getting CleanWasher Smells BadMold in Drum or GasketMusty Odor Transferring to ClothesDoor Gasket MoldNot Rinsing ProperlyToo Much Suds / OversudsingDetergent Not DispensingFabric Softener Not DispensingBleach Dispenser CloggedSpin Cycle Stopping EarlyNot Completing Full CycleCycle Taking Too LongPausing Mid-CycleFilling Too SlowlyOverfilling with WaterStanding Water After CycleNot Draining CompletelyGrinding Noise During WashBanging Noise During SpinSquealing NoiseClicking Noise During CycleBurning Smell from WasherDoor Won't Open After CycleDoor Glass Cracked or BrokenDoor Seal / Gasket Torn or DamagedLeaking from BottomLeaking from DoorLeaking from Back of WasherLeaking from Detergent DrawerDrum Not TurningAgitator Not WorkingAgitator Dogs / Cogs Worn OutDrum Bearing Making NoiseDrive Belt BrokenMotor FailureDrain Pump FailureWater Inlet Valve FailureLid Switch / Lock FailureControl Board FailureWater Temperature WrongWashing Cold Only / No Hot WaterClothes Getting Damaged in WasherTearing or Ripping ClothesClothes Coming Out TangledSoap Residue on ClothesFabric Softener Spots on ClothesRust Stains on ClothesWasher Won't Turn OnDisplay / Control Panel Not WorkingButtons Not RespondingPausing Randomly During CycleTripping Circuit BreakerShaking the Floor During SpinWasher Moving Across Floor During SpinNot Balancing Load During SpinUE / Unbalance Error (LG)OE / Drain Error (LG)LE / Motor Error (LG)DE / Door Error (LG)5E / SE Drain Error (Samsung)F21 Drain Error (Whirlpool)F5 / dL Lid Lock Error (Whirlpool / GE)Drum Bearing Replacement NeededShock Absorbers Worn OutPump Filter Clogged
Still have questions?
Our LI team is ready — same-day service across Nassau and Suffolk Counties.