Specialist Repair
Thor Refrigerator Water Line Frozen — Local Repair Near You
Your Thor Refrigerator is water line frozen? Local technicians fix it fast — usually same day.
NY Licensed & InsuredSame-day available90-day parts warrantyAll Long Island home types served
(631) 350-4333Mon–Sat 7am–8pm · Sun 9am–5pm
Schedule Your Repair
1st Appointment
$15 OFF
off repair cost
Return Customer
$20 OFF
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Veteran & Military
$20 OFF
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Senior (65+)
$20 OFF
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Service Type
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Or call us directly:
(631) 350-433350,000+
Repairs Done
90-Day
Parts Warranty
Same Day
Availability
Brands We Service
Certified LI Repair Experts
Built for Long Island — Homes, Condos & More
ProFix Appliance Repair Long Island provides local repair near you for Thor Refrigerator appliances that are water line frozen. The water supply line inside the refrigerator door or cabinet has frozen, blocking all water flow. Our neighborhood technicians are factory-trained on Thor equipment and carry genuine OEM parts for a same-visit fix.
Colonial & Ranch
Long Island's most common homes — we service full-size appliances in Nassau & Suffolk Counties.
Condo / Townhouse
HOA-approved. Insurance certificates & board documentation on request.
Same-Day Service
Call before noon for today's slot across all Long Island zip codes.
All Major Brands
Samsung, LG, Sub-Zero, Miele, Viking & 40+ more.
Upfront Pricing
Flat-rate quotes before work starts — no surprise charges.
90-Day Warranty
Parts & labor guaranteed. We return at no charge if needed.
NY Licensed & Insured
State-licensed, fully bonded & insured
HOA & Board Ready
Insurance certificates on request
Flexible Scheduling
Mon–Sat 7am–8pm · Sun 9am–5pm
Upfront Fixed Pricing
No hidden fees — price locked before we start
How It Works
01
Book Online or Call
Schedule in 2 min or call (631) 350-4333
02
Tech Arrives
Usually same day in a 2-hr window
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Diagnose & Quote
Upfront price — no work without approval
04
Fix & Test
Repair done, tested before we leave
Related Services
Not Cooling
Ice Maker Not Working
Water Dispenser Issue
Making Strange Noise
Door Seal Damaged
Freezer Not Freezing
Leaking Water
Temperature Fluctuating
Compressor Failure
Start Relay Failure
Condenser Coils Dirty
Condenser Fan Failure
Evaporator Fan Failure
Refrigerant Leak
Not Defrosting
Defrost Heater Failure
Defrost Thermostat Failure
Defrost Timer Failure
Frost on Evaporator Coils
Ice Buildup on Back Wall
Defrost Drain Clogged
Drain Pan Overflowing
Water Pooling Inside Refrigerator
Water Under Crisper Drawer
Food Freezing in Fresh Food Section
Refrigerator Running Too Cold
Freezer Running Too Cold
Not Staying Cold
Runs Constantly / Never Cycles Off
Short Cycling
Control Board Failure
Thermostat Failure
Temperature Sensor / Thermistor Failure
Error Codes Displayed
Clicking Noise
Loud Buzzing Noise
Humming Loudly
Rattling Noise
Knocking Noise
Water Dispenser Slow Flow
Water Dispenser Not Working
Water Tastes Bad or Has Odor
Water Filter Not Working
No Water After Filter Replacement
Ice Dispenser Jammed
Ice Maker Overflowing
Ice Maker Leaking
Ice Tastes Bad or Has Odor
Ice Clumping Together
Ice Production Too Slow
Fill Tube Frozen
Crushed Ice Not Working
Cubed Ice Not Working
Ice Not Ejecting from Mold
Refrigerator Door Not Closing Properly
Door Hinge Broken
Door Handle Broken or Loose
Door Alarm Beeping
Beeping Constantly
Interior Light Not Working
Display Panel Not Working
Refrigerator Won't Turn On
Tripping Circuit Breaker
Exterior Sweating / Condensation
French Door Not Sealing Properly
Bottom Drawer Not Cooling
Produce Freezing in Crisper
Milk or Beverages Freezing
Refrigerator Gradually Warming Up
Compressor Overheating and Shutting Off
Ice Maker Shutoff Arm Stuck
Pink Slime or Mold in Ice Maker
Mineral / Scale Buildup in Ice Maker
Door Bin / Shelf Broken
Available Now · Nassau & Suffolk County
Ready to schedule your repair?
ProFix Appliance Repair Long Island — trusted by thousands of Long Island homeowners. Same-day slots available.
Why Is Your Thor Refrigerator Water Line Frozen?
The water supply line inside the refrigerator door or cabinet has frozen, blocking all water flow.
Common Causes
- 1Freezer temperature set too cold (below -5°F)
- 2Damaged freezer door gasket
- 3Water line routed through excessively cold area
- 4Refrigerant system imbalance causing localized cold spots
- 5Inadequate line insulation
How We Fix It
Our technician will thaw the water line, correct the temperature setting, inspect the door gasket, and re-route or insulate the line if needed.
- Diagnostic included when we do the repair
- Genuine Thor OEM parts
- 90-day parts & 30-day labor warranty
Other Thor Refrigerator Issues
Not CoolingIce Maker Not WorkingWater Dispenser IssueMaking Strange NoiseDoor Seal DamagedFreezer Not FreezingLeaking WaterTemperature FluctuatingCompressor FailureStart Relay FailureCondenser Coils DirtyCondenser Fan FailureEvaporator Fan FailureRefrigerant LeakNot DefrostingDefrost Heater FailureDefrost Thermostat FailureDefrost Timer FailureFrost on Evaporator CoilsIce Buildup on Back WallDefrost Drain CloggedDrain Pan OverflowingWater Pooling Inside RefrigeratorWater Under Crisper DrawerFood Freezing in Fresh Food SectionRefrigerator Running Too ColdFreezer Running Too ColdNot Staying ColdRuns Constantly / Never Cycles OffShort CyclingControl Board FailureThermostat FailureTemperature Sensor / Thermistor FailureError Codes DisplayedClicking NoiseLoud Buzzing NoiseHumming LoudlyRattling NoiseKnocking NoiseWater Dispenser Slow FlowWater Dispenser Not WorkingWater Tastes Bad or Has OdorWater Filter Not WorkingNo Water After Filter ReplacementIce Dispenser JammedIce Maker OverflowingIce Maker LeakingIce Tastes Bad or Has OdorIce Clumping TogetherIce Production Too SlowFill Tube FrozenCrushed Ice Not WorkingCubed Ice Not WorkingIce Not Ejecting from MoldRefrigerator Door Not Closing ProperlyDoor Hinge BrokenDoor Handle Broken or LooseDoor Alarm BeepingBeeping ConstantlyInterior Light Not WorkingDisplay Panel Not WorkingRefrigerator Won't Turn OnTripping Circuit BreakerExterior Sweating / CondensationFrench Door Not Sealing ProperlyBottom Drawer Not CoolingProduce Freezing in CrisperMilk or Beverages FreezingRefrigerator Gradually Warming UpCompressor Overheating and Shutting OffIce Maker Shutoff Arm StuckPink Slime or Mold in Ice MakerMineral / Scale Buildup in Ice MakerDoor Bin / Shelf Broken
Still have questions?
Our LI team is ready — same-day service across Nassau and Suffolk Counties.